Facebook Marketplace has become a popular tool for many sellers. It allows you to list and browse items on your phone. You use your Facebook profile to sell so you don’t have to give out direct contact info.
However, online feedback reveals that many sellers have had unpleasant experiences on the Facebook marketplace. Buyer ghosting is a common issue. Several people have also complained about a lack of seller support.
Gadget Salvation is a preferred option for electronics sales. We have excellent customer reviews and a high level of service. We will take your electronic device off your hands for a fair price.
Related: Facebook Marketplace vs eBay: Where to Sell Old Gadgets?
What are Common Issues with Facebook Marketplace?
Ghosting Buyers
Ghosting buyers are one of the most common Facebook Marketplace issues. Sellers may list an item on the marketplace and receive a barrage of messages from people wanting to buy the item. They arrange a pickup time and wait around only to find the buyer never shows.
Excessive Inquiries
You may have a hard time finding reliable buyers, but you will get several responses from your ad. While the responses ensure visibility, they can also be overwhelming, especially considering how many buyers are not serious or ask irrelevant questions.
Many sellers mark their items as sold before they are off the market to reduce the stress of overwhelming inquiries. However, doing so can frustrate buyers who are still interested. Additionally, if the buyers you are communicating with aren’t truly interested, it can interfere with your ability to make a sale.
@theopalsoul posted this funny reel about her Facebook Marketplace experience.
You Can’t Sell Anonymously
It is impossible to sell on Facebook Marketplace without sharing your Facebook profile. Buyers can interact with your profile, which may be preferable to sharing your personal information. However, they may also see other information about you that you would rather keep private.
Lack of Customer Service
Have you ever had an issue on Facebook, like a post being taken down or a problem with your business account? If you tried to resolve it, you’re lucky if you received a response at all, much less one from a human being. You can expect a similar experience in the Marketplace.
Countless sellers have had issues with shipping and other matters that they were unable to resolve due to a lack of customer service. Many lost money because of these issues.
Dishonest/Shady Buyers
You can ship items through the Facebook marketplace, but many do in-person delivery. Options are always good, but in-person delivery comes with its share of problems.
Many sellers have reported encounters with shady or dishonest buyers. Some buyers show up and say they don’t have the full amount to cover the item. For example, they may agree to a $50 purchase price but show up with only $30 and say they ‘lost’ the other $20.
Some sellers say they simply don’t feel comfortable when meeting certain sellers in person.
Lowball Offers
If you list things on Facebook, expect insultingly low offers. Buyers will try to lowball you, even on items with non-negotiable pricing. You may be frustrated by the experience.
Unreasonable Terms
Some buyers expect the sun and moon for the items you sell on the marketplace. They may ask for delivery on an inexpensive item. They may ask you to post videos of yourself using the item to prove it works.
It’s reasonable for buyers to want to know how an item works before they buy it, but sometimes it’s more trouble than it’s worth.
Unknowledgeable Sellers
Several Facebook Marketplace sellers give others a bad name. They may list items incorrectly or provide unclear product descriptions. They may be unresponsive or rude. Reliable buyers may get turned off by the platform and may not want to buy there.
Miscommunication Issues
The Facebook Marketplace has a reputation for poor communication. You can list specifics about your item such as the model name, condition, and measurements, and buyers will still ask for these specifics. Giving the same information over and over can be frustrating for sellers.
How Gadget Salvation Works
Gadget Salvation offers a smoother selling process. Here’s how it works.
- Use our online form to provide details about the item you are selling such as the make, model, and condition. We will get back to you with an offer.
- If you accept the offer, we will send you a prepaid shipping label. You must package your item and ship it from a UPS center.
- Once the item is received, we will inspect it and send you a payment within 48 hours. We can send payments via Zelle, PayPal, Venmo, or CashApp or write you a check.
Why Gadget Salvation is Better
Stellar Customer Reviews
If you look on the internet, you will find hundreds of reviews by dissatisfied Facebook Marketplace users. We have an A+ rating from the BBB and over 177 excellent reviews on Trustpilot. We are a company you can trust.
No Buyer-Related Headaches
When we say we’ll buy your product, we mean it. We didn’t earn our stellar reputation by ghosting customers. We are a reliable buyer that will take your product off your hands without the headache.
Reasonable Payouts
Gadget Salvation will never give you a lowball offer. We use algorithms from popular seller sites to ensure we provide fair pricing for your device. You will be happy with the quote you receive.
Environmentally Friendly
Any type of electronic recycling can be eco-friendly, but we take it a step further. We refurbish products and put them back on the market. We guarantee sustainable reuse throughout the lifetime of your product. This practice of continuous reusing, in turn, reduces the need for manufacturing of new products and creating more carbon emissions.
We Also Sell Electronics
Gadget Salvation is not only an electronics buying platform. We also sell certified pre-owned gadgets. You can browse our online selection of discounted inventory to find reliable tech products at a fraction of the cost.
Gadget Salvation provides an easier selling process than Facebook Marketplace and most other seller sites. We eliminate seller hassles and will take your product off your hands at a reasonable rate. So, please feel free to contact us when you are ready for your next upgrade.
